Privacy Policy

ACT Trucking | Effective Date: April 1, 2025

ACT Trucking (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, safeguard, and disclose information when you visit our website, request transportation services, or contact our team.

Important Notice Regarding Text Messaging Data

ACT Trucking does not sell, rent, or share customers’ mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.

We may provide necessary information to service providers solely to deliver the communications and services you have requested. SMS opt-in information and consent records are not shared for unrelated purposes.

1. Information We Collect

We may collect information when you visit our website, complete a form, request a quote, or communicate with ACT Trucking.

Personal information: Name, company name, email, phone number, mailing or business address, pickup and delivery locations, shipment requirements, applicable billing information, and communication preferences and consent records.

Website information: IP address, browser and device information, website activity, cookies, and similar technologies.

Customer communications: Contact form submissions, transportation inquiries, quote requests, shipment correspondence, service history, and feedback.

2. How We Use Your Information

  • Respond to inquiries and transportation service requests.
  • Prepare quotes and coordinate trucking and freight services.
  • Communicate about scheduling, pickups, deliveries, and shipment updates.
  • Handle billing and payments when applicable.
  • Provide customer service, maintain communication preferences, and improve our website and operations.
  • Protect against fraud and comply with applicable legal requirements.

3. SMS Text Messaging and Consent

ACT Trucking may send text messages to customers who voluntarily opt in. Messages may include responses to inquiries, pickup and delivery scheduling, shipment updates, appointment reminders, and customer support.

Consent: SMS participation is voluntary. Providing a phone number alone does not constitute consent. Consent to receive texts is not a condition of purchasing services. We may keep records of the date, time, and method of opt-in. Promotional messages require separate consent where applicable.

Opt out: Reply STOP to stop receiving messages. You may receive one final confirmation. Reply HELP for assistance, where supported, or contact us using the information below.

Frequency and rates: Message frequency varies with your requests and shipment activity. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

SMS Data Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with SMS delivery providers and aggregators solely as needed to deliver authorized communications. SMS opt-in information and consent records are not shared for independent marketing.

4. Information Sharing and Disclosure

ACT Trucking does not sell or rent customers’ personal information. We may disclose information as reasonably necessary to:

  • Service providers supporting hosting, email, SMS delivery, payment processing, and business operations.
  • Authorized transportation partners involved in fulfilling requested services.
  • Courts, regulators, or other parties where required by law or valid legal process.
  • Successors in a business transfer, subject to applicable privacy obligations.

SMS opt-in information and consent records are excluded from sharing for third-party marketing or promotional purposes.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, such as access controls, secure website connections, and software maintenance. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to support functionality, remember preferences, understand website usage, improve the visitor experience, and maintain security. You can manage cookies through your browser settings, although disabling them may affect certain features.

7. Your Privacy Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information; ask about its use; or withdraw consent for optional future communications. You can opt out of SMS by replying STOP and unsubscribe from marketing emails using the instructions provided in those messages. Contact us below to make a privacy request.

8. Third-Party Websites

Our website may link to third-party websites. ACT Trucking is not responsible for their content, security, or privacy practices. Please review their policies before submitting personal information.

9. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business practices, services, or legal requirements. We will post the updated policy on this website with a revised effective date and provide additional notice when appropriate.

10. Contact ACT Trucking

ACT Trucking

Toll Free: 1-800-533-7677
Phone: (209) 823-3224
Email: info@acttrucking.com
Website: www.acttrucking.com

Mailing Address:
P.O. Box 987
Manteca, CA 95336

Yard Address:
405 S. Vasconcellos Ave
Manteca, CA 95336

By using this website, you acknowledge that this Privacy Policy has been made available to you. Consent to optional communications, including SMS messages, is obtained separately where required.